PRIVACY POLICY
At Benjamin & Maxwell, your trust is the foundation of our artisanal excellence. This Privacy Policy outlines our commitment to protecting the personal information you share with us while exploring or acquiring our timeless decor collections.
1. Data Collection
We collect information that you provide directly to us when you interact with Benjamin & Maxwell. This includes personal identifiers such as your name, email address, shipping address, and phone number when you create an account or place an order. Additionally, we collect transaction details and any communication preferences you share. This information is essential for fulfilling your orders, providing personalized artisanal recommendations, and ensuring the highest level of customer service for your discerning home decor needs.
2. How We Use Your Data
We utilize the information collected to fulfill your orders, communicate with you about our curated collections, and enhance your overall experience with Benjamin & Maxwell. This includes processing transactions, providing bespoke customer support, and refining our artisanal offerings to better suit your discerning preferences. Your data also plays a critical role in maintaining the security of our platform and ensures that we continue to provide the extraordinary level of service expected from our brand. We may additionally use this information for internal research to identify trends in luxury home decor and architectural preferences, helping us source the most relevant legacy objects for our clientele.
3. Data Sharing
We respect the privacy of our clientele and ensure that personal information is handled with the utmost discretion. Benjamin & Maxwell does not sell, trade, or rent your personal data to third parties for marketing purposes. We share data only with trusted service providers—such as payment processors and logistics partners—who assist in fulfilling your orders and maintaining our artisanal service standards. All partners are contractually obligated to protect your information and may not use it for any other purpose.
4. Your Legal Rights
You have the right to access, correct, or request the erasure of your personal data at any time. Depending on your jurisdiction, you may also have the right to restrict processing, object to certain types of processing, or exercise your right to data portability. To submit a request regarding your data, please reach out to us directly using the contact details provided in this document. We are committed to responding to all legitimate requests within thirty days or in accordance with applicable local regulations.
5. Cookies and Tracking
Benjamin & Maxwell uses cookies and similar tracking technologies to track the activity on our online shop and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies like beacons, tags, and scripts are also utilized to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to designate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use certain portions of our service.
6. Changes to This Policy
Benjamin & Maxwell reserves the right to revise this Policy periodically to accurately reflect changes in our operational procedures, legal requirements, or service refinements. Any updates will be effectively communicated by publishing the updated Policy on this page and updating the "Last Updated" reference at the commencement of the document. We recommend our patrons review this Policy regularly to stay apprised of how we protect their interests and manage information. Your continued use of our services following any modifications signifies your acknowledgement and acceptance of the revised terms.
7. Contact Us
If you have any questions or concern regarding this legal documentation or our services, please contact our team. We are committed to ensuring your privacy and clarity in our commitment to excellence.
Benjamin & Maxwell
696 Old Bethpage Road
Suite 102
Old Bethpage, NY 11804
United States
Inquiries: customerservice@benjaminmaxwell.net